Welcome Desk / Office Manager

, you will play a vital role in fostering a welcoming, professional, and inclusive environment that reflects CRE's Four Keys standards: safety, courtesy, efficiency, and community.

This is on-site work located in Warsaw office (Warsaw Spire)

Responsibilities

Welcome Desk Operations

• Serve as the first point of contact at the office, creating a positive and inclusive first impression

• Welcome employees, visitors, and customers, engaging in in professional and friendly interactions

• Coordinate visitor check‑ins, badging, and security procedures

• Notify employee hosts of guest arrivals and manage visitor logs and badge distribution

• Provide building information, wayfinding, policies, and etiquette guidance

• Monitor and escalate security or safety concerns to the local CRE metro lead, building security, or risk management team

• Support new hires with onboarding guidance and warm hand‑offs to relevant teams (e.g. IT)

Office communications

• Develop engaging and informative communications for office events and updates using Outlook, Viva Engage, and Office Raven

• Ensure timely and professional messaging to internal and external stakeholders

Events, Community & Engagement

• Help build a collaborative and welcoming community through inclusive events Coordinate onsite event planning and execution, ensuring seamless experiences for all attendees

• Create marketing and promotional materials Manage event logistics and budgets meticulously, maximizing resources while delivering memorable experiences

Building & Vendor Operations

• Receive and manage deliveries, mail, and shipping requests

• Provide guidance and coordination support to vendors, service providers, and CRE teams

• Assist with the office ticketing system, assigning or rerouting requests to ensure timely resolution

• Support administrative tasks such as business card ordering and office supplies

Safety & Compliance

• Maintain knowledge of fire, safety, security, and emergency procedures

• Participate in local safety initiatives and follow escalation procedures when required

• Act as an emergency point of contact outside business hours when the only person on site

Qualifications

• College/University graduate with a four-year degree or equivalent customer/hospitality work experience required.

• Familiarity with facilities management and office support services

• Fluent in spoken and written English and Polish, with strong communication skills and social media literacy.

• Outstanding interpersonal and multi-tasking skills are required

• Ability to balance efficiency with empathy and diplomacy

• Skilled at developing personal relationships with customers, peers and business partners

The targeted pay range for this position in the following location is / locations are:

Poland : 98,000 - 156,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.
Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here**.**
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.